Dental Receptionist - Full Time at Mountainlands Community Health Center Inc

Provo, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

16.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Data Entry, Customer Service, Organization, Compassion, Multi-line Phone Proficiency, HIPAA Compliance, Record Maintenance, Insurance Verification, Medical Terminology, Dental Terminology, Confidentiality, Payment Collection, Chart Preparation, Filing, Photocopying

Industry

Hospitals and Health Care

Description

Description Job Title: Dental Receptionist FLSA Status: NE Reports to: Dental Office Supervisor Salary: $16.00+ commensurate with experience. Pay increase(s) available after completing competencies. Job Summary: The Dental Receptionist ensures patient appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Responsibilities include entering patient information into the data system, answering patients’ questions, and arranging referrals to other medical or dental specialists. The successful receptionist will be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing Receptionist will perform all duties in a compassionate and timely manner that ensures practice efficiency. Job Qualifications Education or Formal Training (Licenses/Certifications): High school diploma or GED required; for dental responsibilities: dental assistant or x-ray certification preferred. Experience: Dental experience preferred but not required. One (1) year experience with customer service tasks preferred. Computer skills and software aptitude required. Communication and strong compassionate customer service skills required. Multi-line phone proficiency required. Insurance coding and medical or dental terminology preferred. Ability to maintain confidentiality, patient records, manage multiple schedules, and ensure patient information is complete and up to date is required. Language: Bilingual: English/Spanish preferred Essential Duties/Responsibilities DESCRIPTION Greets and welcomes patients, performs all check-in tasks including verifying income, updating patient information (including updating all forms related to HIPAA, Patient Responsibility, etc.), collecting copays, and guiding patients to the waiting area. May also need to assist patients with the information forms. Responsible for answering phone calls to schedule, reschedule, schedule follow-up appointments, provide reminder calls (includes leaving applicable messages), and manage cancelled appointments. Is responsible for verifying methods of payment and collecting payment as needed. Responsible for calling insurance companies to verify insurance and determine if patients are required to make co-payments. Makes sure that the insurance information is updated in the chart correctly. Creates patient case records (e.g., current medications, clinical questions, etc.). Prepares patients’ charts and performs general office duties, such as answering phones, photocopying, filing, faxing documents, sending medical and/or dental records, stock office supplies, and keeping the front desk areas clean and organized. Performs other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. PM20

Responsibilities

The Dental Receptionist is responsible for managing patient appointments, accurately entering patient information into the data system, answering patient inquiries, and arranging specialist referrals. Duties also include organizing the waiting and front-desk areas while performing all tasks compassionately to ensure practice efficiency.