OVERVIEW

We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires a friendly demeanor, strong administrative skills, and a solid understanding of medical terminology and electronic medical records.

EXPERIENCE

• Previous experience as a Dental Receptionist or in a similar administrative role within a medical office is preferred.
• Familiarity with Epic software is a plus, along with knowledge of medical terminology.
• Proficiency in managing phone systems and handling front desk responsibilities effectively.
• Strong organizational skills with attention to detail in managing patient records and appointments.
• Excellent communication skills to interact professionally with patients and team members.
  Join our team and contribute to creating a positive experience for our patients while supporting the efficient operation of our dental practice.
  Job Type: Full-time
  Pay: $25.00-$29.00 per hour

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In perso

• Greet patients warmly and manage the front desk operations efficiently.
• Schedule appointments and manage patient flow to minimize wait times.
• Handle incoming calls, addressing inquiries and providing information about services.
• Maintain accurate patient records using electronic medical records systems.
• Process patient information and verify insurance details.
• Assist with billing inquiries and payment processing.
• Ensure the reception area is clean, organized, and welcoming for patients.
• Collaborate with dental staff to ensure seamless communication regarding patient care.