QUALIFICATIONS:

• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Experience with ClearDent or Dentrix software preferred (training available)
• Previous dental office or medical office experience is an asset
• Dental Assistants (RDA) who wish to transition to a front desk role are welcome to apply
• Positive attitude, team player, and willingness to learn

ABOUT THE ROLE:

You will be the first point of contact for our patients and play a key role in creating a welcoming and professional experience. While previous dental reception experience is an asset, we are willing to train the right candidate.

RESPONSIBILITIES:

• Greet patients and manage front desk operations with professionalism
• Schedule and confirm appointments, manage recalls, and coordinate patient flow
• Handle patient inquiries about basic dental concerns (training provided)
• Process insurance claims and payments accurately
• Maintain organized and detailed patient records
• Support the dental team with administrative tasks as needed