JOB SUMMARY

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the administrative functions of our dental office. This role requires proficiency in dental office procedures, strong communication skills, and the ability to manage multiple tasks efficiently.

QUALIFICATIONS

• Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
• Familiarity with Dentrix, Epic, and electronic medical records systems is highly desirable.
• Strong understanding of medical terminology related to dentistry.
• Excellent organizational skills with attention to detail in managing patient records and appointments.
• Proficient in administrative tasks with experience in front desk operations.
• Ability to work effectively in a fast-paced environment while maintaining professionalism.
• Strong communication skills, both verbal and written, to interact positively with patients and team members.
• Experience handling multi-line phone systems is an asset. Join our team as a Dental Receptionist where you can contribute to providing outstanding patient care while enhancing your skills in a supportive environment!
  Job Type: Full-time
  Pay: $21.00-$27.00 per hour
  Expected hours: 40 per week

Application question(s):

• What’s the main intersection of where you reside?
• What’s your expectation in hourly pay?
• Please name any other languages that you might speak.

Experience:

• Dental: 1 year (preferred)

Work Location: In perso

• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule appointments and manage the dental office calendar effectively.
• Handle incoming calls on a multi-line phone system, addressing inquiries and directing calls as necessary.
• Maintain patient records accurately using electronic medical records systems such as Dentrix and Epic.
• Process patient information, including insurance verification and billing inquiries.
• Ensure the front desk area is organized and welcoming for patients.
• Collaborate with dental staff to facilitate smooth patient flow and address any administrative needs.
• Assist in maintaining compliance with medical terminology and office protocols.