Full job description

We are looking for a friendly, professional, and well-organized Receptionist to join our healthcare team. The ideal candidate should have excellent communication skills, a welcoming personality, and the ability to handle front-desk responsibilities efficiently.

Job Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, bookings, and inquiries.
• Handle phone calls, WhatsApp messages, and other communications.
• Register patients and maintain accurate records.
• Coordinate with doctors, nurses, and other clinic staff.
• Assist with billing, payment collection, and issuing receipts.
• Maintain an organized reception area and ensure a smooth patient flow.
• Handle patient information with confidentiality and professionalism.
• Assist with daily administrative tasks as required.

Qualifications

• Previous experience as a receptionist, preferably in a medical or dental clinic.
• Excellent communication and customer service skills.
• Good computer skills and knowledge of Microsoft Office.
• Strong organizational and multitasking abilities.
• Friendly, presentable, and patient-oriented.
• Ability to work well under pressure and as part of a team.
• Knowledge of clinic appointment or billing systems is an advantage.