JOB OVERVIEW

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks within a busy dental office. This role requires proficiency in ABELdent dental software, strong communication skills, and a thorough understanding of dental terminology and billing processes.

REQUIREMENTS

• Previous experience as a Dental Receptionist
• Proficiency in dental administrative functions including scheduling, billing, and coding.
• Proficient in ABELdent software
• Strong understanding of dental terminology and insurance processes.
• Excellent computer skills including Microsoft Office proficiency
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Demonstrated ability to provide outstanding customer service with strong phone etiquette.
• Attention to detail and organizational skills are essential for managing multiple tasks effectively.
• Ability to work collaboratively within a team environment while maintaining a professional demeanor.
• Join us in providing exceptional dental care while ensuring our patients feel welcomed and supported throughout their visit.
  Job Type: Part-time
  Pay: $22.00-$25.00 per hour
  Expected hours: 20 – 25 per week

Benefits:

• On-site parking

Ability to commute/relocate:

• North York, ON M2K 1C4: reliably commute or plan to relocate before starting work (preferred)

Experience:

• dental reception: 1 year (required)

Work Location: In perso

• Greet patients warmly upon arrival and manage the front desk operations.
• Schedule appointments efficiently, ensuring optimal patient flow and minimal wait times.
• Verify patient insurance information and handle insurance claims processing.
• Maintain accurate patient records in compliance with HIPAA regulations.
• Conduct dental billing and coding using ABELdent
• Review documentation for accuracy and completeness prior to patient visits.
• Answer multi-line phone systems with professionalism, addressing inquiries and directing calls as needed.
• Assist with patient intake processes and care plan documentation.
• Provide clerical support including filing, typing, and patient records
• Collaborate with dental staff to ensure a seamless patient experience.