OVERVIEW

We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and enhancing the overall patient experience.

SKILLS

Experience in Dental, ideally a qualified dental nurse with experience in reception work and SOE software. Experience in using clinipads.

• Strong administrative skills with a keen attention to detail.
• Proficient in office management software and basic computer applications.
• Excellent verbal and written communication skills, with a friendly telephone manner.
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• Previous experience in a dental or healthcare setting is advantageous but not essential.
• A proactive attitude towards problem-solving and patient care is highly valued.

Join our team as a Dental Receptionist where you can contribute to creating a welcoming atmosphere for our patients while developing your career in the dental field!
Job Types: Full-time, Permanent
Pay: £22,880.00-£23,534.00 per year

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Dental Receptionist: 2 years (preferred)

Work Location: In person
Application deadline: 16/03/202

• Greet patients warmly upon arrival and check them in for their appointments.
• Manage appointment scheduling, confirmations, and reminders to optimise the clinic’s calendar.
• Handle incoming calls and respond to patient inquiries with accurate information regarding services, treatments, and policies.
• Maintain patient records with precision and confidentiality, ensuring all data is up-to-date.
• Process payments and manage billing inquiries in a professional manner.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with dental staff to ensure seamless communication and patient flow throughout the practice.
• Adhere to health and safety regulations, including infection control protocols.