• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

COMPUTER AND TECHNOLOGY KNOWLEDGE

• MS Office
• Database software

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service