OVERVIEW

We are seeking a friendly and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and maintaining a welcoming environment for all visitors.

REQUIREMENTS

• Previous experience in an dental practice is essential.
• Strong organisational skills with a keen attention to detail.
• Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
• Proficiency in using office software and dental management systems is an advantage.
• Ability to multitask in a fast-paced environment while maintaining a professional demeanour.
• A friendly disposition with a passion for providing outstanding patient care.
  If you are a motivated individual who thrives in a dynamic environment and has a desire to contribute positively to our team, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
  Job Type: Full-time
  Pay: £14.00-£15.00 per hour
  Expected hours: 36 per week

Benefits:

• Company pension
• Employee discount

Experience:

• Dental receptionist: 1 year (required)

Work Location: In person
Expected start date: 01/04/202

• Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
• Manage appointment scheduling, confirmations, and cancellations to optimise the dentist’s calendar.
• Handle patient inquiries via phone, email, and in person, providing accurate information about services and procedures.
• Maintain patient records accurately and ensure confidentiality is upheld at all times.
• Process patient payments and insurance claims, ensuring all financial transactions are handled correctly.
• Assist with administrative tasks such as filing, data entry, and inventory management of office supplies.
• Collaborate with dental staff to ensure seamless patient flow and support during treatment procedures.