JOB SUMMARY

We are seeking a dedicated and organized Dental Receptionist to join our team at a busy dental office. The ideal candidate is able to multitask in a fast paced environment. They will possess excellent communication skills and a strong understanding of dental office procedures. As the first point of contact for patients, you will play a crucial role in ensuring a positive experience while managing administrative tasks efficiently.

REQUIREMENTS

• Proficiency in Cleardent is a big plus.
• Previous experience as a Dental Receptionist or in a similar administrative role within a dental office is required.
• Familiarity with dental terminology and electronic medical records systems is essential.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills to interact effectively with patients and staff.
• Ability to work in a fast-paced environment while maintaining professionalism at all times.
• A positive attitude and commitment to providing exceptional patient care are essential for success in this role.

• Greet patients warmly upon arrival and assist with check-in procedures.
• Schedule appointments and manage the appointment calendar using Cleardent software
• Handle incoming calls, respond to inquiries, and provide information regarding services offered.
• Maintain accurate patient records in electronic medical records systems, ensuring compliance with privacy regulations.
• Process patient information and verify insurance details prior to appointments.
• Process claims and payments upon completion of appointments and rebook patients appointment.
• Collaborate with dental staff to ensure smooth operations within the office.
• Keep the front desk area organized and stocked with necessary supplies.
• Help with setting up and clearing/cleaning rooms after the dentist procedures, as needed.