Dental Receptionist

at  Peak Dental Group

About Us: Pro Grace Dentistry is a leading provider of dental care in the community, dedicated to delivering exceptional service and building lasting relationships with our patients. Our team is committed to creating a welcoming and comfortable environment for everyone who walks through our doors.
Job Description: We are seeking a friendly and organized Dental Receptionist to join our team at our Brentwood location. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth and efficient operation of the front office.

REQUIREMENTS:

• Previous experience in a dental office is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in dental practice management software is an asset.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.
• Positive attitude and a team player.

• Greet and welcome patients as they arrive at the office.
• Answer and manage incoming calls.
• Schedule and confirm patient appointments.
• Maintain patient records and update information as needed.
• Handle billing and insurance claims.
• Coordinate with dental staff to ensure patient flow is managed efficiently.
• Address patient inquiries and concerns with professionalism and empathy.
• Perform general administrative tasks as required.