An exciting opportunity has arisen for a Dental Receptionist to join our lovely clinical team. We are looking for a warm, friendly, motivated , customer-oriented , pro-active , team player to undertake the operational & front desk duties of a growing dental practice.
There are plenty of opportunities for this role to grow in future.
The position is for 4 days a week (Monday, Wednesday, Thursday & Saturday).
Timing : 8.30 am -5.30 pm (Mon, Wed)
11 am - 7.30pm Thursday
9am - 3pm Saturday (but can be flexed)

REQUIREMENTS:

• Must have minimum 2 year of experience in a dental practice environment working as Dental Receptionist / TCO
• Must have experience of working with Dentally / SoE or similar software used for patient booking system in modern Dental Practices
• Must have prior experience of working in a mixed Private/NHS dental practice in leading the day to day front desk operations of a busy practice eg. patient booking, referrals , managing lab work, stock management, daily cash-up etc.
• Demonstrated ability to explain dental treatment plans and financial aspects to ensure patient understanding.
• Experience of dealing with customer complaints and resolutions
• Experience of executing marketing promotions (eg. Invisalign & Kids open days) and driving in-house conversions would be desirable.
• Some experience in enhancing social media presence of the business desirable but not essential
• Strong organizational, communication (written and oral) ,interpersonal skills & IT skills
• Familiarity with CQC regulations and safety standards to support CQC inspection
• Experience of working as a dental nurse desirable but not necessary
  Job Types: Full time
  Salary: £12.5 - £14 per hour (DOE)

Benefits:

• Company events
• Company pension

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience

• Dental Receptionist : 2 years (minimum)

Job Types: Full-time, Part-time
Pay: £12.50-£14.00 per hour

Benefits:

• Company pension
• On-site parking
• Transport links

Experience:

• Dental receptionist/TCO: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

· Managing end to end patient journey : Organising consultations, treatment planning with help of the Dentist, arranging appointments & scans, leading financial discussions with patients, maintaining communication with patient and practice regularly, maintaining documentation and records.
. Supporting the Business Partners and the clinical team to ensure smooth running of the practice on day to day basis and contribute to growth plans
· Meeting and greeting patients, providing an excellent first impression and customer service