JOB OVERVIEW

We are seeking a dedicated and skilled Dental Receptionist to join our dynamic dental practice. The ideal candidate will play a vital role in ensuring a smooth and efficient operation within the clinic while providing exceptional care to our patients. This position requires a strong understanding excellent communication skills, and the ability to work effectively in a team-oriented environment.

JOB SUMMARY

Riverside West Dental is seeking a friendly, organized, and professional Dental Receptionist to join our team. The ideal candidate will have at least 6 months of experience in a dental setting, excellent communication skills, and the ability to multitask in a fast-paced environment.

QUALIFICATIONS

• Minimum 6 months of experience as a dental or medical receptionist (dental experience preferred).
• Strong communication and interpersonal skills.
• Knowledge of dental software (e.g., Dentrix, Tracker, AbelDent, or similar) is an asset.
• Ability to multitask and stay organized in a busy environment.
• Professional, positive, and patient-focused attitude.

• Greet and welcome patients in a warm, professional manner.
• Answer phone calls, emails, and manage inquiries promptly.
• Schedule, confirm, and manage patient appointments.
• Register new patients and update patient records accurately.
• Verify insurance information and assist with billing/claims.
• Process payments, prepare receipts, and balance daily transactions.
• Manage recall and follow-up systems.
• Support clinical staff to ensure smooth patient flow.
• Maintain reception area cleanliness and organization.
• Uphold patient confidentiality and office policies.