JOB OVERVIEW

We are a growing dental office in Southwest Edmonton( Windermere area), Seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office procedures, excellent communication skills, account receivable tasks experience, perfect knowledge of different dental insurance procedures and the ability to handle multiple tasks in a fast-paced environment.

SKILLS

• Proficiency in Dental management systems and familiarity with Epic systems is preferred.
• Strong understanding of dental insurance and AR tasks.
• Perfect knowledge of medical terminology related to dentistry.
• Previous experience as a dental receptionist or in a dental office setting for at least 2 years is a must.
• Experience in a medical office environment is advantageous.
• Knowledge of electronic medical records management.
• Excellent organizational skills with attention to detail.
• Strong communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to work efficiently under pressure while managing multiple tasks.
• Previous experience with front desk operations and administrative duties is essential.
• Living close to the clinic is preferable.
  Join our team and contribute to creating a welcoming atmosphere for our patients while ensuring the smooth operation of our dental practice!
  Job Types: Full-time, Permanent
  Pay: $22.00-$32.00 per hour
  Expected hours: 34 – 44 per week

Benefits:

• Dental care

Application question(s):

• Do you have a Dental officer certificate?

Experience:

• Dental receptionist: 2 years (required)

Work Location: In perso

• Greet patients warmly and manage the front desk operations.
• Schedule and confirm appointments using Dentrix software.
• Maintain patient records and ensure accuracy in electronic medical records (EMR).
• Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary.
• Collect patient information, including medical history and insurance details.
• Process payments and manage billing inquiries.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Collaborate with dental staff to ensure smooth patient flow and high-quality care.
• Handel account receivable tasks
• Take care of all Dental insurance tasks