Dental Receptionist

at  Smile Dental Centre

JOB SUMMARY

We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk. This role involves managing patient appointments, handling phone inquiries, and maintaining accurate electronic medical records. A strong understanding of dental terminology and experience with AbelDent is preferred.

EXPERIENCE

• Previous experience in a front desk role within a dental office and administrative skills.
• Proficient in using Abeldent .
• Knowledge of medical terminology related to dentistry .
• Excellent communication skills , with a focus on customer service.
• Ability to multitask effectively while maintaining attention to details .
• A team player who can work collaboratively with other staff members .
  Join our dedicated team where you can make a positive impact on our patients’ experiences while growing your career in the dental field!
  Job Type: Part-time
  Pay: $22.00-$30.00 per hour
  Expected hours: 25 per week

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person
Expected start date: 2025-02-0

• Greet patients warmly and assist them with check-in and check-out procedures.
• Schedule and confirm patient appointments using Dentrix or similar software.
• Manage incoming calls, addressing inquiries and directing calls as necessary.
• Maintain patient records in compliance with privacy regulations, utilizing electronic medical records systems such as Epic.
• Process patient payments and manage billing inquiries efficiently.
• Assist in maintaining the cleanliness and organization of the front office area.
• Collaborate with dental staff to ensure seamless patient flow and communication.
• Stay informed about dental procedures and terminology to effectively communicate with patients.