We are looking for a friendly, professional, and organised Dental Receptionist to join our welcoming dental practice. As the first point of contact for our patients, you’ll play a vital role in delivering outstanding customer service and supporting the smooth operation of the practice.

• Greet patients warmly and assist with check-in procedures
• Manage appointments, including booking, rescheduling, and confirmations
• Respond to patient inquiries in person, over the phone, and via email professionally and courteously
• Maintain accurate and up-to-date patient records
• Process payments and handle billing queries efficiently
• Coordinate with dental staff to ensure a seamless patient experience
• Keep the reception area clean, tidy, and organised
• Provide general administrative support as needed

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• Requirements
• Previous experience in a receptionist or administrative role, ideally within a healthcare or dental setting
• Excellent verbal and written communication skills
• Strong customer service focus with a warm, approachable manner
• Ability to multitask and remain organised in a busy environment
• Proficient with office software; experience with dental practice management systems is a plus
• Strong attention to detail and time management skills
• Positive attitude and a collaborative, team-oriented mindset

Job Types: Part-time, Permanent
Pay: £12.21-£14.00 per hour
Expected hours: 33 per week

Benefits:

• Company events
• Company pension
• Employee discount

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Medical Receptionist: 2 years (preferred)

Work Location: In perso

• Greet patients warmly and assist with check-in procedures
• Manage appointments, including booking, rescheduling, and confirmations
• Respond to patient inquiries in person, over the phone, and via email professionally and courteously
• Maintain accurate and up-to-date patient records
• Process payments and handle billing queries efficiently
• Coordinate with dental staff to ensure a seamless patient experience
• Keep the reception area clean, tidy, and organised
• Provide general administrative support as neede