Dental Receptionist at South Cliff Dental Group
Sheerness ME12 2DF, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

08 Oct, 25

Salary

12.21

Posted On

08 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

We are seeking a friendly, organized, and customer-focused Dental Receptionist to join our dental practice. As the first point of contact for patients, the ideal candidate will provide exceptional customer service, manage front desk operations, and support the clinical team to ensure the smooth running of the practice.

Responsibilities
  • Greet patients warmly and professionally as they arrive at the office
  • Schedule and confirm patient appointments via phone, email, and in-person
  • Manage incoming calls and respond to inquiries about services, scheduling, and billing
  • Maintain and update patient records and insurance information in the dental management system
  • Process payments, co-pays, and billing transactions
  • Ensure the reception area is clean, welcoming, and stocked with necessary materials
  • Coordinate with the dental team to optimize patient flow and reduce wait times
  • Handle patient complaints or concerns with professionalism and escalate when necessary
    Job Types: Full-time, Part-time, Permanent
    Pay: £11.44-£12.21 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: In perso

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