We are currently seeking an experienced and dedicated Dental Receptionist to join our 5 surgery private practice based in Prestwich, Greater Manchester. The practice is well established and about to undergo a full programme of refurbishment. The ideal candidate would have a good knowledge of the Dentally software system however full training will be provided.
Building a rapport with our patients is of the utmost importance to us and it is crucial that we offer an exceptional patient journey from entering the practice right through to completion of treatment. A great opportunity exists for the right candidate with experience of dental reception.
As part of the dental team the receptionist role is to ensure the smooth and efficient running of the reception area and our patient journey, assisting in the organisation of clinician’s diaries to ensure maximum efficiency, to adhere to the practice protocols at all times in line with company policies, goals and values. The successful candidate must be Professional, Confident and have an enthusiastic approach to working as part of a vibrant team. The qualities we would expect are:
* Excellent front of house qualities
* Positive attitude to help develop future practice goals
* Great level of Customer service skills
* Must be reliable, punctual, with a friendly and professional manner
* To be able to develop professional relationships with patients and the team
* Ability to resolve day to day problems
* Experience in Dentally software would be desirable but not essential
* A good level of IT skills with a knowledge of Word/Excel programs
* Consistent learning and contribution to the development of the team and practice
* To use initiative and be pro-active
* An understanding of CQC requirements/ practice policies
* Carrying out requests from the Director/Group and Practice Manager as needed
Duties will include but are not limited to:
* Greeting and welcoming patients/visitors
* Scheduling appointments
* Managing correspondence
* Diary management
* Responding to emails
* Answering phone calls and transferring them as necessary and appropriate/emails
* Patient recalls
Job Type: Full-time
Hours:
Monday 08:45 to 17:15
Tuesday 08:45 to 19:00
Wednesday 08:45 to 17:15
Thursdays 08:45 to 17:15
Friday - 08:00 to 14:00
Role Requirements:
* Dental Reception Experience-Min 1 year
*Qualified dental nurse applicants will also be considered to occasionally provide cover if needed
If you are passionate about joining and running a dental reception and being a part of its development, growth and success while providing outstanding service to patients, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: £13.50-£14.00 per hour

Experience:

• Dental receptionist: 1 year (required)

Work Location: In perso

Please refer the Job description for details