DENTAL RECEPTIONIST– HOSPITAL CLINIC

The Department of Dentistry at Sunnybrook is seeking a motivated, task oriented individual with exceptional interpersonal and communication skills. We are a multi-doctor (generalist and specialist) practice and an academic centre providing educational experiences for a variety of undergraduate and post-graduate students.

QUALIFICATIONS INCLUDE:

• Dental Office Experience with a minimum of 2 years recent consecutive front desk experience
• Diploma from a recognized office administration program an asset
• Excellent interpersonal, communication, time management and multi-tasking skills
• Must be able to work co-operatively with all members of the team
• Proficiency working with ABEL Dent or similar dental software
• Must have working knowledge of Microsoft Office (Outlook, Word)

• general reception
• triage referrals, schedule consultations and appointments
• communicate with referring doctors’ offices, patients and pharmacies
• respond to all telephone and email inquiries in a timely fashion
• print, mail and file dictated reports
• confirm patients,
• error-free billing of patients and third parties
• day end/month end financial reports
• maintenance of department statistics and other reports
• other duties as assigned.
  We offer competitive compensation based on experience, with a generous health and dental benefits package and membership in our pension plan. Hours are Monday to Friday with staggered start times of 8-4, 830-430 and 9-5, depending on daily assignment.