JOB OVERVIEW

We are seeking a dedicated and friendly Dental Receptionist to join our team. The ideal candidate will have a passion for providing excellent customer service and ensuring a smooth operation within the dental practice. This role involves managing patient appointments, handling administrative tasks, and creating a welcoming environment for patients. The post will be between two practices, Nelson and Ystrad Mynach.

REQUIREMENTS

• Previous office experience is essential, preferably in a healthcare setting.
• Administrative experience is highly desirable.
• Excellent communication skills, both verbal and written.
• Strong organisational abilities with attention to detail.
• Proficient in using computer systems and dental software.
• Ability to work well under pressure in a fast-paced environment.
• A friendly disposition with a commitment to providing exceptional patient care.
• References would be requested
  Job Type: Full-time
  Pay: From £12.21 per hour
  Expected hours: 36.25 per week
  Work Location: In perso

• Greet patients warmly as they arrive at the practice.
• Manage appointment scheduling and confirmations efficiently.
• Handle patient inquiries and provide information regarding services.
• Maintain accurate patient records and ensure confidentiality.
• Process patient payments and insurance claims.
• Assist with administrative tasks such as filing, data entry, and correspondence.
• Collaborate with dental staff to ensure seamless patient flow.
• Uphold cleanliness and organisation of the reception area.