JOB SUMMARY

We are seeking a dedicated and organized Dental Receptionist / Orthodontic Treatment Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office by providing exceptional front desk support and patient care. This position requires a friendly demeanor, strong communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

SKILLS

• Proficiency in Tracker software is highly desirable.
• Strong understanding of medical terminology related to dentistry.
• Previous experience as a dental receptionist or treatment coordinator in a dental office setting is preferred.
• Familiarity with pediatric dentistry and orthodontics
• Administrative experience with excellent organizational skills.
• Ability to handle multi-line phone systems effectively.
• Strong interpersonal skills with a focus on customer service excellence.
• Previous medical office experience is an advantage but not required. We invite qualified candidates who are passionate about providing excellent patient care to apply for this rewarding position as a Dental Receptionist in our dynamic team environment.
  Job Type: Full-time
  Pay: $30.00-$35.00 per hour
  Expected hours: 35 – 40 per week
  Work Location: In perso

• Greet patients warmly and assist them with check-in and check-out procedures.
• Schedule and confirm appointments using Tracker software.
• Manage patient records and emails with accuracy.
• Assist families starting orthodontics by explaining contracts and payment schedules.
• Answer multi-line phone systems, addressing inquiries and directing calls appropriately.
• Collect patient information, including insurance details, and verify eligibility.
• Assist with billing inquiries and payment processing.
• Maintain a clean and organized front desk area to ensure a welcoming environment.
• Collaborate with dental staff to ensure efficient patient flow and communication.