Westmount Benefits

• Competitive hourly rate £12.44 an hour
• Enhanced holidays for length of service
• Never work your birthday again, we will give you the day off
• A focus to staff wellbeing
• Monthly treat fund
• Ongoing career progression
• Focus groups to voice your opinion - we value your feedback

Experience:

• Customer care: 3 years (required

Duties will include :-

• Operate the practice software (Dentally)
• Answering the telephone and deal with patient enquiries in an efficient, positive and friendly manner
• Receive patients and visitors in a prompt, friendly professional manner
• Notify Clinicians of the patient’s arrival
• Schedule patient appointments in accordance with practice policies and keep records of all appointments.
• Operate the practice recall system
• Prepare day sheets for each Clinician
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy
• Liaise with dental laboratories, suppliers and organisations and record laboratory work in and out of the practice
• Deal with patient feedback in an appropriate manner and feed back to the practice manager about patient comments and complaints
• Support the sales of dental sundries to patients and ensure patients are provided the patients advice on the appropriate sundries for the their dental health to successful sale
• Manage the appointment book effectively to ensure targets are met
• Keep the reception are clean, tidy and welcoming
• Engage conversation with patients to ensure they feel at ease
• Attend regular weekly reception meetings
• Follow all policies in line with CQC requirements
• Act confidentially
• Speak up if things go wrong
• Ensure the environment is safe

Westmount Benefits

• Competitive hourly rate £12.44 an hour
• Enhanced holidays for length of service
• Never work your birthday again, we will give you the day off
• A focus to staff wellbeing
• Monthly treat fund
• Ongoing career progression
• Focus groups to voice your opinion - we value your feedback!

Job Types: Full-time, Part-time, Permanent
Pay: £12.44 per hour

Additional pay:

• Bonus scheme

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Employee discount
• Private medical insurance

Experience:

• Customer care: 3 years (required)

Work Location: In perso