JOB OVERVIEW

We are seeking a friendly, independent and organized Dental Receptionist to join our awesome dental practice. Our practice is small and intimate with a great team! The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires a strong understanding of medical terminology and experience in a dental office environment. Bilingual candidates are highly encouraged to apply, especially those with experience in pediatrics or orthodontics.

QUALIFICATIONS

• Previous experience in a dental office or healthcare setting is preferred.
• Familiarity with medical terminology related to dentistry is essential.
• Strong customer service skills with the ability to communicate effectively with patients of all ages.
• Experience with Dentrix or similar dental management software is a plus.
• Bilingual abilities are highly desirable, particularly in Spanish or other languages commonly spoken in the community.
• Knowledge of pediatric dentistry or orthodontics is an advantage but not required.
• Excellent organizational skills and attention to detail are necessary for managing multiple tasks efficiently.
  Join our team and contribute to providing high-quality dental care while ensuring an exceptional experience for our patients!
  Job Types: Part-time, Permanent
  Pay: $25.00-$40.00 per hour
  Expected hours: 21 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift

Application question(s):

• Do you put your heart into your work?

Experience:

• full time cleardetn: 1 year (required)

Language:

• any other languages? Cantonese and Mandarin would be helpful (preferred)

Work Location: In person
Expected start date: 2025-04-0

• Greet patients warmly as they arrive at the office and assist them with check-in procedures.
• Schedule and confirm appointments using Dentrix software, ensuring optimal patient flow.
• Manage patient records, including updating information and maintaining confidentiality.
• Answer phone calls promptly, addressing inquiries and providing information about services offered.
• Process patient payments and handle insurance claims efficiently.
• Assist dental staff with administrative tasks as needed, including coordinating patient referrals.
• Maintain a clean and organized reception area to create a welcoming environment for patients.
• Provide support in managing inventory for dental supplies and materials.