Are you someone who takes pride in doing things right, connecting with people, and staying organized—even when it’s busy?
At K Smiles Dental Care, we don’t just book appointments—we build trust, relieve stress, and help patients feel seen, heard, and cared for. We’re looking for a Dental Scheduler who thrives in a high-paced environment, loves engaging with people, and wants more than just a job. We want someone who’s hungry to grow, pays attention to detail, and leads with integrity.
If health and wellbeing matter to you—not just for patients, but in your own life—you’ll feel at home here. We believe that taking care of others starts with taking care of ourselves and each other.

WHO YOU ARE

You’re not just looking for a role—you’re looking for the right role. You take initiative, communicate clearly, and genuinely care about people.

• 2+ years in a customer-facing role (dental, medical, call centre, hotel, etc.)
• A natural people person who listens, explains clearly, and builds rapport quickly.
• Fast on the keyboard (35+ WPM), organized, and tech-savvy.
• Able to prioritize under pressure, solve problems, and stay calm when it’s busy.
• You do what you say you’ll do, and care about doing it well.
• You prioritize health, wellbeing, and high standards, both personally and professionally.
• Available for shifts that include:
• Monday & Wednesday: 12 PM – 8 PM
• Tuesday & Thursday: 10 AM – 6 PM
• Friday: 9 AM – 1 PM
• Saturday: 9 AM – 1 PM

YOUR ROLE – THE VOICE OF PATIENT EXPERIENCE

You’ll be the first point of contact for many of our patients. You’ll help them feel confident about their care and clear about what to expect.

Your daily responsibilities include:

• Making 80+ outbound calls/day to schedule appointments and follow-ups (checkups, cleanings, treatments).
• Answering questions about services, availability, and policies with warmth and professionalism.
• Verifying insurance info and assisting with treatment scheduling and financial options.
• Managing the schedule to maximize efficiency for our doctors and team.
• Maintaining accurate records and handling data entry with care and confidentiality (PIPEDA-compliant).
• Collaborating with reception and clinical staff to ensure seamless patient flow.

You’re not just looking for a role—you’re looking for the right role. You take initiative, communicate clearly, and genuinely care about people.

• 2+ years in a customer-facing role (dental, medical, call centre, hotel, etc.)
• A natural people person who listens, explains clearly, and builds rapport quickly.
• Fast on the keyboard (35+ WPM), organized, and tech-savvy.
• Able to prioritize under pressure, solve problems, and stay calm when it’s busy.
• You do what you say you’ll do, and care about doing it well.
• You prioritize health, wellbeing, and high standards, both personally and professionally.
• Available for shifts that include:
• Monday & Wednesday: 12 PM – 8 PM
• Tuesday & Thursday: 10 AM – 6 PM
• Friday: 9 AM – 1 PM
• Saturday: 9 AM – 1 P