ABOUT THE ROLE:

Our Behavioral Health Division is seeking a dedicated and detail-oriented Department Assistant to join our team. In this vital front-line role, you’ll be the first point of contact for clients, providing exceptional customer service and administrative support.
This is a great opportunity to make a meaningful difference while enjoying a supportive team environment and competitive benefits. This role requires professionalism, attention to detail, and a strong commitment to confidentiality in a behavioral health environment.
If you’re passionate about helping others, we want to hear from you!

WHAT YOU’LL DO:

• Create a welcoming environment for clients and visitors
• Answer and direct phone calls
• Check clients in and out for appointments
• Schedule appointments and manage calendars
• Process payments for services rendered
• Perform data entry and maintain client records
• Maintain confidentiality and adhere to HIPAA guidelines
• Track and record training certificates, hours and evaluations for the Mental Health and Drug and Alcohol Division.
• Enter and maintain online training management for the Mental Health and Drug and Alcohol Division.
• Must be able to communicate effectively; this will be key to following up with staff to make sure they have completed and turned in necessary training certificates, hours and evaluations.
• Operate office equipment and utilize Microsoft Office programs
• Travel periodically to satellite offices in surrounding counties as needed
• Work 40 hours per week, 52 weeks a year (some evenings as needed)