DEPARTMENT MANAGER ($10-20M) at NEXCOM

Caimanera, Guantánamo, Cuba -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operational Excellence, Customer Service, Sales Management, Stock Replenishment, Visual Merchandising, Inventory Control, Staff Supervision, Training, Budget Control, Promotion Coordination, Demand Trend Analysis, Retail Operations, Customer Relations, Payroll Control, Industry Trend Awareness

Industry

Retail

Description

Lead, Grow, and Experience Guantanamo Bay! The Navy Exchange Service Command (NEXCOM) seeks an experienced Department Manager to oversee key operational functions at Guantanamo Bay Naval Base. This unique role combines leadership, operational excellence, and customer service in a secure, family-friendly community. Enjoy access to incredible recreation programs through MWR, including scuba diving, boating, and fitness activities, while contributing to a mission-driven organization that supports those who serve our country. Take your career to the next level in this one-of-a-kind opportunity! The Navy Exchange Service Command (NEXCOM) offers flexible schedules, relocation assistance, and world-class benefits, including Continuity Priority Placement for our military service family members. A few of our benefits include: ⭐ Federal Healthcare ⭐ Dental, Vision, 401(k), & Pension Plan ⭐ Accrual of paid time off (PTO) beginning on day one ⭐ Tuition reimbursement program ⭐ Continuity Programs for Military Spouses ⭐ Pet Insurance for your furry family members! ⭐ Paid relocation for eligible positions! (Ask your recruiter!) ⭐ Tax-Free shopping, worldwide, at any Navy Exchange location ⭐ . . . and much more! Best of all: You don’t have to be affiliated with the military to work for us. At NEXCOM, Mission YOU means we are invested in your family and career, no matter where you go. Remember, when you join us at NEXCOM, you come for the benefits but stay for the mission. Learn more about our mission at the Navy Exchange Service Command by visiting NEXCOMjobs.org today, and watch this video to learn about the journey you could be embarking on! ⭐ ⭐ ⭐ Job Summary: Manages sales activities in assigned retail or mall services departments. Ensures departments are appropriately stocked, attractively displayed, and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department-level execution of retail and/or assigned mall services business strategies, procedures, and policies. - Ensures department is fully stocked and merchandise is attractively displayed, including effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards. Coordinate stock replenishment with backroom and procurement personnel. - Acts as stock replenishment expert. Ensures the stock replenishment program for responsible departments is effectively executed. - Establishes and implements an effective customer relations program. Ensures the service provided meets or exceeds NES standards and customer expectations. - Reviews department's merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc., regarding merchandise in-stock position, stock assortment, product saleability, local demand trends, and requirements. - Reviews daily sales reports. Recommends initiating markdowns as necessary. Provides input to Store Divisional Managers and Store Managers regarding departmental promotions, sales goals, and budgets. -Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. -Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc. - Supervises, trains, and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, events, incentive programs, store policies, etc. - Keeps current regarding industry market trends for assigned departments. Conducts comparisons with other retailers to benchmark business practices. Implements best practices as feasible. - Carries out policy of courtesy and service, recognizing the importance of genuine, prominent, and active attention required in a retail organization. Exercises good manners and courtesy when serving and assisting customers and fellow associates. Actively seeks to become knowledgeable concerning store policies and services offered to carry out the requirements of this position effectively. Responds to inquiries and assists in a prompt and friendly manner. Performs independently under the direction of a Store Divisional Manager or Store Manager. Work is reviewed in terms of the achievement of operational goals and objectives. Performs other related duties as assigned Requires the following experience: 3 YEARS GENERAL EXPERIENCE: Experience gained in administrative clerical retail sales or other related work enabled the applicant to gain knowledge of selling floor operation practices and procedures skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for each 9 months of experience. Substitution of 1 year for 1 year in those instances where co-op experience is required of a student as part of the program study. AND 1 YEAR SPECIALIZED EXPERIENCE Progressive experience which provided background in merchandise controls inventory stock record keeping and reports exempt or non-exempt supervisory experience merchandise display and retail promotions or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies.

Responsibilities

The manager is responsible for leading sales activities in assigned retail or mall services departments, ensuring adequate stocking, attractive displays, and appropriate staffing to meet sales goals and service standards. This includes executing business strategies, managing inventory, implementing customer relations programs, and supervising sales associates.