Department Manager, 37,5h – Permanent at H&M Group

Jomala, Åland Islands, Finland -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Leadership, Sales Planning, Customer Experience, Team Development, Fashion Trends, Communication, Analytical Skills, Collaboration, Problem Solving, Coaching, Creativity, Flexibility, Commercial Awareness, Customer-Centric Approach

Industry

Retail

Description

Job Description WHAT YOU’LL DO As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you’ll create an environment where everyone can thrive. Acting in line with our values, you’ll contribute to both your own success and the success of the company. You will: Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products. Take responsibility for your store and department’s strengths, analyze sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role — from Sales Advisors, Department Managers, Store Managers to Visual Merchandisers — contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE We are looking for people with… Experience in retail management and operations. Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture. Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. Proficiency in Swedish and English, both written and oral. And people who are… Strong and confident leaders who inspire, coach, and develop their teams with integrity. Thriving in collaborative, dynamic environments, with a solution-focused mindset. Motivated to create great customers experiences while promoting and selling our products. A keen interest in fashion trends, commerciality, and competitor insights to drive sales. Effective communicators, creative, and curious. Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive an employee discount that is usable on all our H&M Group brands in stores and online. While working with us, you will enjoy a work clothing benefit three times a year. At H&M, we care about your health and well-being. That's why we want to offer the opportunity to take advantage of a comprehensive sports and culture benefit. All our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program in here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. This is a permanent position based in shopping Center Maxinge in Jomala, Åland. This position offering 37,5 hours per week with start by agreement. Swedish and English are the languages we use for communication, so please send your CV either in English or Swedish. The last application date is Sunday 26.10.2025. Take the next step in your career together with us. The journey starts here. *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Responsibilities

As a Department Manager, you will lead your team to deliver an outstanding customer experience while managing operational and visual standards. You will also analyze sales performance, set goals, and create plans to optimize results and profits.