Department Manager - Commercial Home Care Support at Makro PRO

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategy Development, Business Planning, Strategic Analysis, Performance Monitoring, Market Trends Analysis, Customer Behavior Analysis, Competitive Landscape Analysis, KPI Monitoring, Variance Analysis, Data Analysis Tools, Cross-functional Coordination, Strategic Execution, Business Case Preparation, Financial Impact Assessment, B2B Commercial Operations, English Communication

Industry

Software Development

Description

Job Purpose To support the strategic development and execution of Makro’s Home Care category by providing structured business insights, strategic analysis, and cross-functional coordination to enable informed decision-making and sustainable growth. This role will be supporting leadership in translating strategic priorities into actionable initiatives and performance monitoring, without direct ownership of commercial operations. Responsibilities: Strategy Development & Business Planning Support the development of short- and mid-term strategies for Makro’s Home Care category in alignment with overall corporate direction. Conduct strategic analysis on market trends, customer behavior, channel performance, and competitive landscape to support strategic decision-making. Translate strategic directions into structured business plans, initiatives, and roadmaps for execution tracking. Support annual planning, mid-year reviews, and strategic presentations for management and leadership forums. Business Performance & Insight Support Monitor and analyze key business performance indicators (KPIs) related to Home Care category. Provide regular performance insights, variance analysis, and issue identification to support management reviews. Develop structured reports, dashboards, and management materials to support leadership discussions. Identify performance gaps, improvement opportunities, and business risks based on data-driven insights. Cross-functional Coordination & Strategic Execution Support Act as a coordination point between strategy, commercial, operations, technology, and other related functions to support strategic initiatives. Track progress of strategic initiatives and ensure alignment across stakeholders. Support governance processes, milestone tracking, and issue escalation related to strategic projects. Facilitate alignment meetings and prepare materials for steering committees or leadership reviews. Business Case & Initiative Support Support preparation and review of business cases, investment proposals, and initiative justifications related to Home Care category growth. Assist in assessing financial impact, operational feasibility, and strategic alignment of proposed initiatives. Support post-implementation reviews to assess outcomes versus objectives. Ad-hoc Strategic Support Provide ad-hoc strategic analysis and support as requested by senior management. Support special projects related to digital transformation, B2B capability building, or new business models. Bachelor’s degree in Business Administration, Economics, Management, Finance, Data Analytics, or a related field. At least 5 years of experience in strategy, business planning, management consulting, wholesales, B2B, or related analytical roles. Experience in developing strategic plans, analyzing business performance, or supporting cross-functional initiatives is preferred. Proficiency in data analysis tools (e.g., Excel, Google Sheets, Power BI, Tableau) and comfort working with KPIs and business performance metrics. Good understanding of B2B commercial operations is advantageous. Good command of English communication skills.

Responsibilities

This role supports the strategic development and execution of the Home Care category by providing structured business insights and analysis to enable informed decision-making and sustainable growth. Key duties involve supporting strategy development, monitoring business performance, coordinating cross-functional strategic execution, and assisting with business case preparation.