Department Manager - Fresh Dairy, Bakery & Frozen at METRO/MAKRO

Karachi, Punjab, Pakistan -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Stock Control, Inventory Management, Sales Strategy, Customer Service, Team Management, Merchandising, Shelf Management, Operational Excellence, Training, Cleanliness, Product Presentation, Shrinkage Reduction, Customer Acquisition, Planogram Adherence, Product Visibility

Industry

Wholesale

Description

Company Description METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad. METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. Job Description The Department Manager for Fresh Dairy, Bakery & Frozen is a critical role within our organisation, responsible for overseeing and optimising the performance of these key departments. This position demands a high level of professionalism, attention to detail, and leadership skills. Collaborate closely with the Floor Manager to implement and maintain stringent stock control measures, ensuring optimal inventory levels are consistently maintained across all product categories. Provide authoritative leadership to the team of Store Associates, directing them in the execution of mass merchandising strategies, shelf management protocols, stock control procedures, and departmental cleanliness standards. Contribute significantly to the achievement of departmental sales targets through strategic planning and effective implementation of sales initiatives. Oversee the meticulous preparation and mechanisation of the department prior to store opening, ensuring all areas are fully operational and presentable. Assume full responsibility for the precise presentation of products in accordance with established planograms, maintaining a visually appealing and organised department. Strictly adhere to and enforce all Standard Operating Procedures (SOPs) to maintain operational excellence and consistency. Uphold and exemplify the highest standards of professional attire and conduct at all times. Implement and manage a robust system for tracking product expiries, both during and after stock deliveries, in close coordination with store associates. Execute comprehensive stock and shelf management strategies to optimise product availability and presentation. Ensure the delivery of exemplary customer service, setting and maintaining high standards for all team members. Maintain an unwavering commitment to 100% cleanliness across all departmental areas and shelves. Develop and implement strategies to achieve a 10% annual growth in new customer acquisition. Guarantee 100% product shelf visibility within the department at all times. Implement effective measures to reduce shrinkage to the predetermined target level. Conduct regular, in-depth training sessions for all team members, addressing individual strengths and weaknesses to ensure consistent adherence to operational standards. Qualifications Bachelors or Intermediate with 6-8 years of experience.

Responsibilities

The Department Manager oversees and optimizes the performance of the Fresh Dairy, Bakery & Frozen departments. This role includes leading the team, managing stock control, and ensuring high standards of customer service and cleanliness.