GIORGIO ARMANI - SLOANE STREET- DEPARTMENT MANAGER, MENSWEAR

The role: The Giorgio Armani, Sloane Street, Department Manager plays a crucial role in driving sales performance, managing team dynamics, and ensuring exceptional client service. This position focuses on strategic communication, effective clienteling, and operational excellence to deliver a memorable luxury experience aligned with the Armani Group’s heritage and values.

REQUIREMENTS

• Charismatic & Energetic
• Client Oriented/Clientelling mindset
• Experience with Men’s category is a must
• Previous managerial experience

• Sales Leadership: Be the driving force behind achieving sales targets in the department by actively engaging with clients on the shop floor, providing a personal introduction to all VIP clients, and developing a robust client book for returning VIPs.
• Team Communication: Conduct weekly management meetings to align on period and weekly strategies, review KPIs, and ensure internal reporting and analysis are up to date. Maintain continuous communication with team members through WhatsApp groups, emails and notice boards, updating the team on targets, training App performance, and company updates.
• Visual Merchandising Oversight: Review merchandise reports weekly to identify trends, collaborate with Visual Merchandisers (VMs), and strategise product placement to optimise key investments and address slow-moving categories.
• Training and Product Knowledge: Lead regular training sessions with team members on product knowledge and sales techniques, emphasising the brand’s DNA. Conduct daily spot coaching and provide real-time feedback to ensure consistent service quality.
• Performance Reviews: Coordinate monthly individual reviews, providing structured feedback and contributing to annual appraisals. Foster a culture of excellence and teamwork by recognising and celebrating achievements.