Manages department or work group. Manages and controls annual budgets. Manages the planning, work flow analysis, procedure changes, scheduling and related administrative duties.

EDUCATION:

• Bachelor’s degree in Business Administration, Health Care Administration or related field.

WORK EXPERIENCE:

• Minimum four years supervisory or management experience.
• Healthcare experience preferred.
• Offset: Associate’s degree and six years of experience.
• Offset: Master’s degree and three years of experience.

PHYSICAL REQUIREMENTS:

• Manual dexterity sufficient to operate office equipment.
• May require extended periods of sitting, standing and walking.
• Must be able to walk to attend meetings; must have normal or corrected vision to normal range.
• Ability to clearly communicate by phone and in person.

• Manages department personnel and operations which includes staffing, training, work flow analysis and performance management.
• Manages staffing to ensure appropriate allocation and compliance with goals and objectives.
• Monitors quality and financial performance.
• Ensures compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
• Recommends enhancement and cost saving strategies.
• Resolves interdepartmental issues to ensure consistency in quality, procedure and policy application.
• Develops, monitors and implements programs to enhance customer service, develop skills and improve scope of service.
• Analyzes programs and makes improvements.
• Participates in managers meetings and relevant committees as assigned.
• Other duties as assigned.