Department Manager - Lismore at Bunnings

Lismore, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Daily Operations Management, Sales Management, Stock Management, Customer Experience Delivery, Team Training, Performance Management, Rostering, Workforce Planning, Customer Feedback Actioning, Inventory Management, Visual Merchandising, Safety Standards, Retail Leadership, Merchandising Standards

Industry

Retail

Description

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About The Role As Department Manager / Coordinator at Bunnings you will be responsible for the ongoing daily operations, sales and high-volume stock management within your department. You will work closely with fellow leaders in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team of 20+ team members will be deliver the best customer experience whilst ensuring we are Full, Clean & Tidy. Your role will help drive Service and Operations within your department by training and developing your team, providing Best Experience to our customers, and ensuring your department is showcasing our Widest Range and Lowest Prices. This role includes a minimum of 1 in 3 weekend roster and some public holiday work is required. What's Involved Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends. Coaching & Training team members on Best Service and Safety Standards. Including performance management and recognition. Rostering and workforce planning for your team to deliver on our service promise, including developing and engaging your team to reach their goals. Action customer feedback to improve the end to end customer experience Managing daily stock flow, including seasonal campaigns, inventory & stock loss management, visual merchandising and safe replenishment Who We're Looking For Our ideal candidate will have previous retail leadership experience in a large retail environment, leading a department or similar, an individual with a strong passion for customer service and merchandising standards. This role is results focussed, therefore the ability to achieve results by working closely with your team is a must and you are approachable and confident when interacting with team and customers. You'll Need Previous experience supervising a team in a fast-paced environment Proven ability to coach and develop others, providing feedback and getting the best out of a team Ability to be on your feet assisting with customers across a wide range of retail hours Hold an open, honest, and respectful communication style Have an eagerness to learn about new products. When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is: Submit an application and complete an online chat interview (20 minutes) If successful, next step includes an online video interview (15 minutes) If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (30 minutes) You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best ... our team makes it happen". At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.

Responsibilities

The Department Manager is responsible for the ongoing daily operations, sales, and high-volume stock management within their assigned department, leading a team of over 20 members. This involves driving service and operations through team training, ensuring the best customer experience, and maintaining department standards regarding range presentation and pricing.