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Department Manager - Marketplace Operations at Makro PRO

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, E-commerce, Data Analysis, Logistics Management, Stakeholder Management, Project Management, KPI Management, Process Improvement, Logical Thinking, Problem-solving, Communication, Interpersonal Skills, Vendor Management, Strategic Planning, System Optimization

Industry

Software Development

Description

Manage daily business operations ensuring vendors operate smoothly and following the KPIs. Such as: Ensuring ordered items are delivered on time in full Dealing with 3rd party logistics provider Analyze and implement vendor operational performance to improve productivity and efficiency as well as seeking for improvement area Manage and improve work efficiency of seller supporting function. As well as managing of communication quality between agents and the stakeholders Analyze and implement strategies to understand, eliminate business and operational burden. Analyze and seek for system function improvement. Ensure that the team has tech functions to support business and operations as well as ensure that all requests are implement on time and correct Coordination with stakeholders to maintain and improve relationship between vendors, suppliers, and internal parties At least 5 years of operations background in fast-paced industry and well understanding of e-commerce industry. Moreover, it is a plus if experience in e-commerce operations Strong data analytical skills with capability to interpret the data and able to transform into implementation Proactive, logical thinking and strong problem-solving skills Open minded with can do attitude Good communication skills in Thai and English, Strong interpersonal skills, enabling effective interaction with a diverse range of businesses and stakeholders Plus, if the candidate has project management background

Responsibilities

Manage daily marketplace operations, including vendor performance, logistics coordination, and KPI tracking to ensure efficient delivery. Analyze operational data to implement strategies that improve productivity, system functionality, and stakeholder relationships.