Department Manager - Victoria's Secret, Southampton at Next Plc

Dartford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

11 May, 26

Salary

0.0

Posted On

10 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Customer Experience, Sales Growth, Team Leadership, Visual Merchandising, Collaboration, Relationship Building, Multitasking, Problem Solving, Health & Safety, Loss Prevention, Training, Communication, Flexibility, Enthusiasm, Passion for Retail

Industry

Description

As a Department Manager at Victoria’s Secret, you’ll be at the heart of your store — guiding your team, inspiring excellence, and creating unforgettable experiences for every customer, every day. What’s in (your) store for you… Customer Experience - Share your love of our products and deliver exceptional experiences – from helping customers find the perfect fit to making every purchase seamless and memorable Lead by example - You’ll bring energy and purpose, setting the tone for your team. You’ll make sure every shift runs smoothly, brand standards are upheld, and every customer receives a personalised, memorable experience Store targets - you’ll support the wider management team to achieve key KPIs across the store, focusing on sales growth, profitability, and delivering results that make a real impact Store Standards - Keep your store running flawlessly, from stock replenishment and deliveries to loss prevention and health & safety, you’ll make sure everything is in place for a smooth, safe, and inspiring environment An eye for visuals - our brand visual standards are high (of course), but our Visual Team can support you and your team in understanding and delivering them with pride Listen, share & shape - Your ideas matter. You’ll create space for your team to share their perspectives and collaborate with partners across the business to help us evolve and grow Store Operations - take ownership of daily operations, from opening and closing to key holder duties, keeping the store running efficiently and safely Executing the new - you’ll support with new product launches, floor set moves, and audits across the store, making sure you and all team members are trained, confident, and ready to deliver the VS experience every time About you… You have retail management experience in fast-paced stores and a proven track record of exceeding sales targets and KPIs You have a passion for retail - You have a passion for all things retail, whether it be front or back of house, ultimately creating a unique experience for every customer is your favourite thing to do You always think about the customer - You’re excited to grow your skills and product knowledge, and you take every opportunity to enhance the customer experience You lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create You can build strong relationships - You build genuine relationships with customers, with your team, and with partners across the business You collaborate with purpose - You collaborate with intention, motivating your team to bring the brand to life every day You’re a team Player - You are flexible, supportive, and contribute to a positive working environment for all team members You think fast is fun - You thrive in a fast-paced environment, embracing change with enthusiasm, multitasking with ease, and collaborating to get things done We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity. While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Victoria’s Secret and you can demonstrate an alignment with core parts of the role and our values, we would encourage you to apply. If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world! Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to: 25% off a huge selection of Victoria's Secret, Next, Gap in store Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway Incentives and competitions with amazing prizes that run all year round Access to free financial, health and wellbeing services including 24/7 digital GP Learning and development opportunities and support with upskilling core skills through on the job training Core benefits such as pension contributions and life assurance Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).

Responsibilities

As a Department Manager, you will guide your team and ensure exceptional customer experiences while maintaining store standards. You will also support the management team in achieving sales targets and overseeing daily operations.