Department Specialist - Midvale, UT (In Office) at Zions Bancorporation

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Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Resolution, Detail Oriented, Clerical Duties, Microsoft Office, Excel, Word, Outlook, Teams, Banking Knowledge, Administrative Functions, Record Keeping, Training, Data Management, High Pressure Deadlines

Industry

Banking

Description

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career. We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation’s new Technology Center located in Midvale, Utah. This position is in office. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications: · Provide a variety of staff support services to an organizational unit/department · Administers various programs, projects, and/or processes specific to the operating unit served · Provides customer service by interaction with 3rd Party Mortgage Servicer and other departments within the Bank. Assist others within and outside the company regarding issues related to the department · Train and assist other employees · Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data · Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc. · Perform other duties as assigned Qualifications: · Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience. · A combination of education and experience may meet job requirements. · Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures. · Must have good customer service and communication skills, both verbal and written. · Good problem resolution skills. · Must be accurate and detail oriented. · Working knowledge of various computer software including spreadsheets and word processing. · Familiarity with Microsoft Office – Excel, Word, Outlook, Teams. · Able to work within high pressure deadlines · Bankruptcy basic knowledge is helpful Benefits: · Medical, Dental and Vision Insurance - START DAY ONE! · Life and Disability Insurance, Paid Parental Leave and Adoption Assistance · Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts · Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays · 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience · Mental health benefits including coaching and therapy sessions · Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire · Employee Ambassador preferred banking products

Responsibilities

The Department Specialist will provide a variety of staff support services to the Collections Department, including administering programs and providing customer service. The role also involves training other employees and performing clerical duties related to mortgage servicing oversight.