The Deployment Manager is responsible for the deployment of OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.
Deployment Managers are a key cog in the revenue generation engine of OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
They work cross functionally with sales, support and development to put the customer first and guarantee their success.
Key Responsibilities
Is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

RECRUITMENT AND SKILL REQUIREMENT

· Project management
· Tech literacy
· Customer facing soft skills
· Quick learner
· Communication; Excellent listening, presentation, and written/verbal communication skills at all business levels
· Strategic understanding
· Customer focused urgency
· Teamwork
· Knowledge of the shipping / marine industry an asset.

Please refer the Job description for details