Deployment Strategist at talentpluto
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

230000.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Implementation, Rollout, Adoption, Workflow Design, Customer Strategy, Product Feedback, Relationship Management, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Communication, Ownership, Accountability, Process Improvement, Consulting

Industry

technology;Information and Internet

Description
Location: New York, NY Work Model: Onsite, 5 days per week Industry: Enterprise Software / B2B SaaS Compensation: $130,000–$230,000 base salary + bonus + equity About the Company Our partner is a fast-growing enterprise software company helping organizations modernize how complex software deployments and operational workflows are executed. Their team is building products that sit close to the customer, solve high-value implementation challenges, and play an important role in how enterprise teams adopt and scale new systems. This is an opportunity to join a company in a high-growth phase, where the team is expanding quickly and investing in customer-facing talent that can help drive implementation success, product adoption, and long-term customer value. The environment is best suited for candidates who enjoy ownership, fast-moving teams, and meaningful customer interaction. The Opportunity Our partner is hiring a Deployment Strategist to work directly with customers on implementation, rollout, adoption, and ongoing expansion efforts. This person will help translate customer needs into effective workflows on the platform, guide successful deployments, and serve as a strategic partner throughout the customer lifecycle. This role sits at the intersection of implementation, customer strategy, and product feedback. It is a strong fit for someone who enjoys solving operational problems, working closely with customers, and helping shape how a product evolves based on real-world use. The role offers broad exposure across customer delivery, relationship management, rollout strategy, and cross-functional collaboration with internal teams. Responsibilities Partner directly with customers to understand their current processes and support successful platform deployment Translate customer needs into scalable workflows and implementation plans Guide adoption and rollout efforts to help customers realize value quickly Manage day-to-day communication and coordination across customer engagements Identify opportunities for broader rollout, expansion, and long-term account growth Provide feedback to internal teams to help improve product functionality and roadmap prioritization Collaborate cross-functionally with product, operations, and leadership teams to support implementation success Help solve complex customer problems with a thoughtful, strategic, and execution-oriented approach Requirements 2+ years of professional experience in consulting, implementation, solutions, customer strategy, operations, or another customer-facing role in a rigorous environment Strong written and verbal communication skills Experience working directly with customers, clients, or external stakeholders Ability to manage ambiguity, solve complex problems, and think strategically under pressure Strong organizational skills and the ability to manage multiple priorities at once Demonstrated ownership, sound judgment, and a high level of accountability Interest in startup environments and willingness to work onsite in New York City five days per week Preferred Qualifications Experience in management consulting, implementation consulting, enterprise software delivery, solutions roles, or similar client-facing environments Exposure to workflow design, process improvement, or software implementation projects Comfort operating in fast-paced, high-growth environments Technical fluency or familiarity with software products, even if not working as a software engineer Ability to connect customer feedback to product and operational improvements
Responsibilities
The Deployment Strategist will partner directly with customers to understand their processes and guide successful platform deployment, translating customer needs into scalable workflows and implementation plans. This role involves managing day-to-day communication, identifying expansion opportunities, and providing crucial feedback to internal teams regarding product functionality and roadmap prioritization.
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