POSITION SUMMARY:

Responsible for ensuring the timely processing of checking account services while responding to customer inquiries concerning savings and checking products. Also responsible for the timely processing of ACH transactions including adjustments. Responsible for the timely processing of escrow management accounts and safe deposit box processing. Settles treasury, tax and loan transactions on a daily basis, assists with ATM processing, and responds to customer inquiries concerning savings and checking products.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION REQUIREMENTS AND EXPEREIENCE

• HS Diploma or Equivalent
• Minimum 3 year experience in a bank or financial institution
• Minimum 3 years of bank supervisory experience
• Excellent written, verbal and supervisory skills
• Computer and spreadsheet proficiency

KNOWLEDGE, SKILLS AND ABILITIES:

• Language Ability:
• Must be able to read, write, speak and understand the English language
• Ability to read and compose correspondence or memos
• Ability to effectively present information in a one-one-one and group situation to clients, customers, co-workers, subordinates, internal and external organizational groups and trade organizations
• Mathematical Skills:
• Ability to add subtract, multiply, and divide in all units of measure, using whole numbers common fractions and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Cognitive Demands:
• Ability to apply common sense understanding to carry out instructions furnished in written, oral and diagram form
• Ability to deal with problems involving several concrete variables in standardized situations
• Identifies and resolves problems in a timely manner
• Ability to prioritize and plan work activities
• Ability to organize tasks and work area
• Possess the ability to make independent decisions when circumstances warrant such action
• Demonstrates an interest in working in banking.
• Competencies:
• Business Acumen - Comprehensive knowledge and understanding of the banks products. Working knowledge of wire transfer and internal systems.
• Communication - Solid interpersonal skills including proficient oral and written communication skills with the ability to prepare concise executive reports for senior management deliver persuasive oral and written arguments to senior management.
• Organizational Skills - Resourceful and self-motivated with the ability to manage multiple assignments. 5+ years of experience in Secondary Market pipeline management.
• Product Knowledge – Act as a subject matter expert federal and state compliance laws and regulations, debit card processing, OFAC wires and check processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This list is not to be construed as exclusive or all-inclusive; other duties may be required and assigned.

• Controls the processing of all in-clearing and transit items.
• Ensures the timely preparation of all checking account statements.
• Processes all exception items.
• Prepares return item cash letter to Federal Reserve Bank
• Interacts with branch offices and customers relative to areas of concern involving checking and savings accounts.
• Settles General Ledger accounts as assigned.
• Coordinates return items with branch managers and send notices to customers.
• Responsible for the processing and settlement of all Automated Clearinghouse transactions, as well as notifications of change and return of ACH transactions as needed.
• Settles general ledger accounts as assigned.
• Responsible for the settlement of treasury and tax loan payments received from branch offices.
• Responsible for annual reporting of escheat accounts to the state and communication with customers with dormant accounts.
• Processes escrow management accounts, including set-up of new accounts and communication with third-party processor.
• Responsible for TT&L settlement.

GENERAL RESPONSIBILITIES

• Complete all assigned tasks in a timely manner as instructed by supervisor
• Adhere to work schedules in completing and performing assigned tasks
• Cooperate with department personnel, as well as other bank personnel to ensure that services can be adequately maintained to meet the needs of the client
• Adhere to established employee policies