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Deposit Service Representative I at Legacy National Bank
Springdale, Arkansas, United States -
Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cash Handling, Account Management, Cross-selling, Problem Solving, Computer Skills, Communication Skills, Wire Transfers, Debit Card Support, Online Banking Support, Mobile Banking Support, Compliance Procedures, Security Procedures

Industry

Banking

Description
Description Position Summary: The Deposit Service Representative position consists of but not limited to processing new account transactions; assisting customers with their financial needs; cross-selling products/service; opening, maintaining, and closing of all account types; handling routine customer inquiries. This position functions relatively independently with general supervision. Major Duties & Accountabilities: Takes part and embraces the Legacy Culture and provides outstanding customer service to internal and external customers. Working knowledge of all types of accounts offered by the Bank. These include personal, business, Trust, HSA (Health Savings Account), CD (Certificate of Deposit), IRAs (Individual Retirement Account) and safe deposit boxes. Assists customers with their new account needs as well as additional financial needs. Follows security and compliance procedures. Uses problem solving skills to assist customers with inquiries. Assist customers with wire transfers, stop payments and change of address requests. Take customer calls about debit cards. Must become familiar with Trism, Navigator, and Fi-Serve. Initiate debit card disputes. Assist customers with Online and Mobile banking. All other responsibilities as assigned. Requirements Required: A high school diploma or GED equivalent. Previous cash handling experience. Strong computer skills. Strong communication skills. Preferred: 1 year of previous banking experience.
Responsibilities
The Deposit Service Representative processes new account transactions and assists customers with various financial needs including wire transfers and debit card inquiries. They are responsible for maintaining account records, cross-selling bank products, and ensuring compliance with security procedures.