JOB DESCRIPTION

Role Profile: Depot Receptionist
As a key influencer across the Lynch team this role will help implement and embed the company vision and behaviours across all that we do. Our vision is about “being the best” at all that we do and enabling our great people to be the best they can be. To achieve this, we need to focus on delivering the highest service and focusing on getting things “right first time”, to support this we need to attract the best people who share our values for success and our passion for making an impact on tomorrows future.
This role is vital for ensuring our behaviours become real and are prioritised to enable our success:
CAN DO - It’s our positive attitude that achieves our can-do approach. We work together as one team to deliver solutions to our challenges.
PASSION - We achieve right first time by having pride and enthusiasm. Being passionate empowers us to deliver an industry leading service to our customers.
ONE TEAM - We put the success of the team ahead of any personal gain. By communicating effectively, we support our colleagues and exceed our customers’ expectations.
RESPECT - We trust and respect our colleagues, and our customers. We have integrity and create inclusive environments creating a healthy, safe, and fun workplace.

EDUCATION & QUALIFICATIONS/EXPERIENCE

· Knowledge of Microsoft Excel
· Good telephone manner
· Can do attitude

The success of the role will be measured against the effective implementation of the following focus areas:
· Greeting and welcoming visitors in a warm and professional manner.
· Answering calls promptly, demonstrating excellent phone etiquette.
· Redirecting calls to the appropriate department.
· Respond to emails and correspondence in a timely manner.
· Promote clear and consistent communication.