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Deputy Branch Manager-Inbound-Branch Banking-Service at Kotak Mahindra Bank

Mumbai, , India -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Operations, Customer Service, Team Supervision, Complaint Resolution, Regulatory Compliance, Service Delivery

Industry

Banking

Description

We are looking for a proactive and customer-focused Deputy Branch Manager - Inbound to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Deputy Branch Manager - Inbound will also be responsible for team supervision, complaint resolution, and maintaining high service scores.

Responsibilities

Oversee daily branch operations to ensure exceptional service delivery and high service scores. Manage team supervision, resolve customer complaints, and maintain compliance with regulatory standards.