We are seeking a committed and proactive Deputy Domiciliary Care Manager to join our dynamic team in the day to day operations, ensuring high-quality care delivery and compliance across the Holsworthy and Bideford localities. This role offers a unique opportunity to work closely with the Registered Managers with view to progressing onto a registered manger role in the future.
This role will be both office based and face to face with service users.

Key responsibilities will include:

• Leadership & Supervision: - Lead the care team during scheduled shifts, offering guidance and support. - Provide senior leadership cover during weekdays, weekends and out-of-hours periods. - Support performance management, staff supervisions, and training.
• Quality & Compliance: - Conduct spot checks, care reviews, audits, and compliance monitoring. - Support medication audits and care documentation reviews. - Report safeguarding or quality concerns in line with policy.
• Operational Support: - Assist with rota planning, short-notice cover, and service coordination. - Liaise with the Registered Managers to ensure continuity of leadership. - Attend unplanned care shift/calls if essential for service delivery in emergencies. - Participate in the on-call rota, supporting out-of-hours queries, unplanned absences, and emergency issues. - Conduct client assessments and reviews

PERSON SPECIFICATION

• Hold or be working towards a QCF/NVQ Level 5 Diploma in Leadership
• Experience in domiciliary care
• Strong IT and reporting skills
• Medication and risk management awareness
• Driving license and access to vehicle
• Excellent team leadership and problem-solving
• CQC regulations and safeguarding knowledge
• Reliable, flexible, calm under pressure
• Enhanced DBS
• Participation in on-call duties
  Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills or duties.
  We take great pride in the service we provide. If you would like to join a company that really makes a difference to people’s lives, we would love to hear from you. To arrange an interview, please apply now
  Job Types: Full-time, Part-time
  Pay: Up to £31,000.00 per year

Benefits:

• Company pension
• Store discount

Work Location: In perso

• Leadership & Supervision: - Lead the care team during scheduled shifts, offering guidance and support. - Provide senior leadership cover during weekdays, weekends and out-of-hours periods. - Support performance management, staff supervisions, and training.
• Quality & Compliance: - Conduct spot checks, care reviews, audits, and compliance monitoring. - Support medication audits and care documentation reviews. - Report safeguarding or quality concerns in line with policy.
• Operational Support: - Assist with rota planning, short-notice cover, and service coordination. - Liaise with the Registered Managers to ensure continuity of leadership. - Attend unplanned care shift/calls if essential for service delivery in emergencies. - Participate in the on-call rota, supporting out-of-hours queries, unplanned absences, and emergency issues. - Conduct client assessments and review