ABOUT NYC HEALTH + HOSPITALS

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Under the direction of the Chief Nursing Officer, participates in the development and implementation of all health care setting nursing education programs, operational standards, policies, procedures, and strategies, and an effective and ongoing program to monitor, evaluate and improve the quality of patient care. The Deputy Chief Nursing Officer also serves as the Chief Nursing Officer in their absence and plays an integral role in ensuring optimal utilization of resources, service delivery, safe patient care, and compliance with all applicable local, state, federal and NYC Health + Hospitals rules and regulations and nursing standards of care, to improve outcomes and the patient experience.
Essential Duties and Responsibilities:
1. Provides clinical leadership over day-to-day nursing operations and the implementation of strategic nursing management plans to ensure that patient satisfaction, staff engagement and retention, quality care, and financial goals are met.
2. Develops strategic staffing plans to ensure adequate staffing coverage, in accordance with established productivity measures based on patient population needs.
3. In collaboration with the Chief Nursing Officer and Directors of Nursing, manages and assesses clinical and operational performance improvement programs, and measures and evaluates health care setting performance against system-wide strategic goals and objectives for the delivery of high quality, cost effective patient care.
4. Presents research and evidence-based recommendations for nursing practices; supports the creation of a collaborative, information-sharing environment to provide effective and consistent care across the continuum; and promotes and supports systems and programs to drive change and improve employee engagement.
5. Effectively collaborates and liaises with senior leadership and health care setting executive staff, medical staff, administration, and other departments to develop and implement clinical integration strategy; nursing policies, strategies, and operational standards; and measurement tools to ensure accurate and consistent implementation.
6. Participates in the planning and implementation of nursing training programs, and oversees the recruitment, development, and retention of high-quality nursing personnel. In partnership with Human Resources, provides oversight of staff credentialing, competencies, evaluation, progressive discipline, etc.
7. Contributes to the development of an effective Union partnership and helps to ensure productive forums for collaboration (e.g., Nurse Practice Council, Labor/Management Council); speaks on behalf of nursing, explaining and marketing the roles and responsibilities of nurses at leadership meetings and to other audiences.
8. Collaborates with other disciplines to ensure that care is comprehensive, coordinated, and monitored for effectiveness, and continually assesses health care needs, including equipment, systems and software, to ensure optimal service outcomes and continued support for the health care system’s mission, vision and values.
9. Interprets and maintains adherence to regulations and legislation and responds to bioethical, public policy, and legal issues that may influence the delivery of patient care.
10. In conjunction with senior nursing staff and other departments, participates in the planning, implementation, and monitoring of operating, staffing and capital plans and budgets, and an expense control system.
11. Performs related duties, as required.