JOB SUMMARY

Thank you for your interest in this role in HMRC. We don’t think of ourselves simply as an administrator of taxes as the (£850bn) revenues collected powers the UK public services making HMRC one of the largest multinational corporations. Every additional £1 we secure – whether through commercial savings or counter evasion measures, for example - is another £1 that can be spent on essential public services.
This is an exciting time to join the Department as we undertake a programme of radical transformation following the recent spending review settlement with focus on wholesale transformation of the IT estate to be digital first and AI enabled creating a future proof UK tax administration. The HMRC IT landscape is one of the most complex and can be likened to many in the financial services albeit on a scale where every UK citizen is a customer many times over.
This role sits within the Commercial senior leadership team and is accountable for all commercial activity delivered relating to HMRC’s IT infrastructure including data centres, cloud providers and a number of high profile transformation projects. The environment is fast moving, often complex and extremely diverse, which will require the successful candidate to ensure HMRC stays abreast of best practices and market developments to continually deliver value for its customers.
You will lead a key area within HMRC and a developing Government Commercial Function. You will lead a team of 18 commercial professionals and will need to enjoy working collaboratively with the rest of the Commercial Directorate senior leadership team, our key customers and wider government to develop right across the commercial lifecycle. The right commercial capability will help HMRC to be more successful now and in the future so there couldn’t be a more exciting time to join us!

JOB DESCRIPTION

The Deputy Director Pre-Award IT Infrastructure is a senior leadership role within HMRC Commercial Team, reporting to the Chief Commercial Officer. This leadership post is critical in the development of Category Management and innovative Sourcing across HMRC and ensuring the optimisation of both resources and spend under IT Infrastructure categories. The role scope covers the full spectrum of define, procure, and manage functional competencies, across a portfolio of over 200 Bronze, Silver, and Gold contracts, with an annual spend of more than £4bn.
The IT Infrastructure team is responsible for managing all the infrastructure, components, and services that support the extensive HMRC IT Estate. This includes the primary platforms used for tax collection, as well as systems that support non-customer-facing functions such as Finance and HR. The IT Infrastructure services range from off-the-shelf commodity solutions tailored to HMRC’s specific requirements to bespoke platforms and services designed exclusively for HMRC.
You will lead a team of approximately 18 - with line management responsibility for 4 Commercial Specialists including Category and Sourcing experts. In this role, you will engage staff within your reporting line to help create a valued, respected, and motivated team. You will provide deep sector, category, and market insight, and develop customer relationships to help build a forecast of demand for commercial services. Additionally, you will work collaboratively with commercial colleagues to plan and execute the related commercial work. Ensuring appropriate category insight is provided to support sourcing activity is essential, as is maintaining a robust and accurate pipeline of anticipated spend.
As Deputy Director Pre-Award IT Infrastructure, you will lead, motivate, and develop a team of approximately 18 commercial professionals, giving clear direction and support, embedding a can-do attitude and a culture of agile resourcing gearing the workforce to areas of greatest commercial opportunities and risks. Resilience and trust in your own judgement are key factors in being successful.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Experience successfully influencing a diverse range of senior internal & external stakeholders, building effective relationships at a senior level and with demanding senior stakeholders & suppliers at a strategic level
• Experience in complex & demanding environments requiring effective prioritisation. Experience leading strategic IT contract negotiations & resolving supplier disputes through negotiation
• Translate strategic priorities into clear outcome-focused objectives within a complex IT infrastructure environment. Open to innovative ideas & challenges, providing clarity about the action required to achieve results
• An accomplished commercial professional with a track record of setting high standards and delivering large-scale technology procurement portfolios and or programmes to time and quality
• Excellent leadership skills, motivate & inspire a high performing team. Communicates clearly, fosters inclusivity & develop strategies to enhance capability

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Please refer the Job description for details