Deputy Director (Communications Research) at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communications Research, Market Research, Strategic Research, Quantitative Research, Qualitative Research, Digital Analytics, Data Interpretation, Social Listening, Sentiment Analysis, Audience Segmentation, Misinformation Tracking, Stakeholder Management, Leadership, Strategic Planning, Public Health Communications, Analytical Thinking

Industry

IT Services and IT Consulting

Description

[What the role is] As Deputy Director (Communications Research), you will establish and lead CDA's communications research function and build the agency’s capabilities in data-driven communications. Working alongside the Director, you will lead a newly formed Communications Research team to build an evidence-based understanding of how the public thinks about communicable diseases and public health issues, understand their concerns, and translate these insights into public communications that are timely, credible and effective. You will be working in a fast-paced and dynamic environment that requires the ability to manage multiple priorities and stakeholders at the same time. [What you will be working on] Job responsibilities: Build and sustain CDA's communications research capabilities, developing the processes, systems and team competencies that enable faster, more informed communications decisions. Design, implement and continuously refine research tools and frameworks — spanning social listening, sentiment analysis, audience segmentation, surveys, and misinformation tracking — to generate timely and actionable insights into public perceptions and emerging public health issues. Translate research findings into clear, strategic recommendations, ensuring evidence informs both messaging decisions and broader communications strategies. Provide strategic oversight to ensure research findings are meaningfully integrated into CDA’s communications strategies, with clear alignment to organisational priorities. Your team will also evaluate the effectiveness of messaging and communications initiatives on an ongoing basis. Partner closely with teams in the Corporate Communications division to embed research insights into communications strategies that resonate with the public and strengthen trust in CDA. [What we are looking for] Job Requirements: Minimum 12 years of experience in communications research, market research or strategic research within the government sector, healthcare institution or a medium to large organisation. Proven leadership experience in managing research teams and establishing research capabilities with an organisation, with demonstrated ability to inspire and develop team members while maintaining performance under pressure. Strong expertise in quantitative and qualitative research methodologies with experience in digital analytics and data interpretation for strategic decision-making. Excellent analytical and critical thinking skills with strong communication and presentation abilities to translate research findings into actionable recommendations for senior leadership and communications teams. Able to thrive in a fast-paced and dynamic environment with tight timeframes and competing priorities. Excellent leadership, stakeholder management and interpersonal skills. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

Establish and lead the communications research function to build data-driven insights into public perceptions of communicable diseases. Translate research findings into strategic recommendations to inform effective public health messaging and communications strategies.