[What the role is]
As the Deputy Director, Corporate Services & Head of Special Needs Division, you will play a pivotal role in strategically integrating and managing the various corporate services across the agency while overseeing the Special Needs Services Division. This dual-role requires a dynamic leader with strong compliance, governance, and risk management expertise, capable of driving strategic integration and leading change. Both functions reports to the Executive Director (ED)
[What you will be working on]

HEAD OF SPECIAL NEEDS DIVISION

Primary Responsibilities:

• Identify operational gaps/issues and strategize, manage, and implement measures to resolve and enhance the efficacy of the Division.
• Work closely with Unit Heads (Manager/Assistant Manager) of both Special/Integrated Student Care and Institute of Special Programmes and Continual Equipping (iSPACE) to ensure quality service delivery that exceeds grant performance indicators of Funders.
• Cultivate a culture of innovation and take leadership in challenging situations to support the Unit Heads. Network with the agency’s Partners, churches, stakeholders, and related ministries/agencies to connect and engage for support and resources.
• Work with the Finance & Risk Management Department to monitor government-funded projects/programmes to comply with requirements. Manage the annual Divisional/Centre budgets with prudence and good stewardship.

Secondary Responsibilities:

• Support the ED in the development and establishment of special needs hub, and work towards the realization of the Special Education and Integrated Care System Model.
• Assist the ED in liaison with leaders to explore collaboration and synergy that will enhance the impact in the sector.
• Assist in any other duties assigned by the ED.

[What we are looking for]

QUALIFICATIONS:

• Proven experience in managing multiple portfolios within corporate services.
• Knowledge and experience in the special needs sector or senior services sector is advantageous.
• Strong leadership and management skills, with the ability to lead and inspire a diverse team.
• Excellent strategic thinking and problem-solving abilities.
• Strong understanding of governance standards and risk management practices.
• Ability to drive change and lead development initiatives.

Key Responsibilities:

• Lead and oversee the corporate services team, including IT, Facility Management, Risk Management, Administration, and Contract Management.
• Develop and implement shared-services framework and infrastructure to support the various services across the agency.
• Ensure compliance with governance standards and develop robust risk management practices and culture.
• Drive strategic integration of services across the agency to enhance efficiency and effectiveness to support the front-end services and business.
• Lead change management initiatives and foster a culture of continuous improvement and agility.
• Report to the head of the agency and be an active member of the management team.
• Implement policies and practices to support the operational needs of the agency

Primary Responsibilities:

• Identify operational gaps/issues and strategize, manage, and implement measures to resolve and enhance the efficacy of the Division.
• Work closely with Unit Heads (Manager/Assistant Manager) of both Special/Integrated Student Care and Institute of Special Programmes and Continual Equipping (iSPACE) to ensure quality service delivery that exceeds grant performance indicators of Funders.
• Cultivate a culture of innovation and take leadership in challenging situations to support the Unit Heads. Network with the agency’s Partners, churches, stakeholders, and related ministries/agencies to connect and engage for support and resources.
• Work with the Finance & Risk Management Department to monitor government-funded projects/programmes to comply with requirements. Manage the annual Divisional/Centre budgets with prudence and good stewardship

Secondary Responsibilities:

• Support the ED in the development and establishment of special needs hub, and work towards the realization of the Special Education and Integrated Care System Model.
• Assist the ED in liaison with leaders to explore collaboration and synergy that will enhance the impact in the sector.
• Assist in any other duties assigned by the ED