Posted: 24/07/2025
Closing Date: 14/08/2025
Job Type: Fixed Term, Full-time
Location: Administration Office
Job Category: Accounting & Finance,Corporate Services,Executive,Governance & Compliance,Information Technology

HERE’S TO QUILPIE. HERE’S TO YOU.

Are you yearning for a change but don’t want to press pause on your career? Quilpie Shire Council is your incredible and unexpected opportunity for real impact, real community and the life you want to live.
We may be a small Council, but we’re proudly punching well above our weight. Serving our community in Western Queensland since 1930, we’ve continually evolved with the needs of our people - and we’re just getting started.
We’re seeking a highly motivated and experienced Deputy Director Corporate Services to play a crucial role in shaping our vibrant community. This is your unique opportunity to challenge the status quo, find creative solutions and flex your leadership in a place that offers space to breathe and room to grow.

KEY ACCOUNTABILITIES – INDIVIDUAL

Corporate plan priority - Excellence in customer service

• Provide front-line management and support for the Administration Office customer service reception. This includes:
• Progressive capacity building for resolution of requests at first contact (if possible) or recording and referral to the relevant position within Council.
• Assisting in ensuring the accurate and timely recording and completion of requests to Council (development and distribution of corporate performance indicators and exception reporting).
• Encouraging collaboration and facilitating initiatives between the administration and depot offices to provide a seamless and professional service for customers irrespective of their point of contact.
• Developing and implementing initiatives to seek internal customer feedback, ideas and opportunities in the continued pursuit of excellence in corporate (internal customer) service delivery.
• Coordinate the ‘procure-to-pay’ service on behalf of the organisation, supporting compliance with Council’s Procurement Policy, sound contracting principles and payment terms (as applicable) for:
• Supply of goods and services
• Disposal of assets.

In particular, noting the sound contracting principles (Section 104 (3) Local Government Act 2009): value for money, open and effective competition, the development of competitive local business and industry, environmental protection, and ethical behaviour and fair dealing.

• Manage the secure storage and issue of inventory items at the Depot, with the determination of stock items informed by internal customer engagement on operational needs.
• Manage the timely and accurate levy and collection of rates, charges and other accounts receivable to assist in funding Council’s operations.
• Support the organisation in retaining corporate knowledge, and complying with the Public Records Act 2023, through the directorate officers’:
• centralised registering of incoming mail.
• storage and retention that is responsive to both internal needs and legislative requirements.
• Provide leadership and support to the corporate services team, including hands-on / direct assistance:
• ensuring back-up during breaks, leave / absences or concurrent customers (e.g. phone / counter).
• implementing procedures to monitor workload.
• providing additional support to officers (particularly those involved in external customer service, regulatory services and debt recovery) during and after difficult customer interactions and provide debriefing opportunities.

STAFF UPSKILLING, LEADERSHIP TRAINING AND WELLBEING SUPPORT

Staff upskilling
Workplace health and safety
Annual wellbeing initiative support
Staff newsletter contributions
Team meetings

FINANCIAL ACCOUNTABILITY

• Financial sustainability
• Financial Management (Sustainability) Guideline – Ensure a detailed understanding and continued progress for Quilpie Shire Council (Tier 7 Council) with complete reporting by 2027-28.
• Trends – Maintain a full history of indicators and provide commentary on trends to the Executive.
• Benchmarking - Provide Councillors with periodic (minimum annually) financial sustainability benchmarking with other Tier 7 Councils.
• Rolling review of fees and charges – Undertake analysis and provide recommendations to Council on individual fees and charges, having regard to Council’s financial sustainability.
• Financial statements
• General purpose financial statement (Section 176, 177 Local Government Regulation 2012) – Prepare in compliance with accounting standards and submit for Director review and external auditing.
• Current year financial sustainability statement (Section 176, 178 (1), 178 (3) Local Government Regulation 2012) – Prepare and submit for auditing.
• Long term financial sustainability statement (Section 176, 178 (2), 178 (3) Local Government Regulation 2012) – Prepare and submit for information.
• Community financial report (Section 179 Local Government Regulation 2012) – Prepare and submit for Director and auditor review.
• Monthly financial report
• Financial report – Prepare for tabling by the Chief Executive Officer (Section 204 Local Government Regulation 2012).
• Annual report
• Financial statements and community financial report – Provide and check (Section 183, 184 Local Government Regulation 2012).
• Other contents generated by corporate services – Prepare and check (Section 190 Local Government Regulation 2012) such as:
• Invitations to change tenders (Section 190 (1) (e))
• Summary of all concessions for rates and charges (Section 190 (1)(g)).
• Government statistical and taxation returns
• Local Government Consolidated Data Collection (November) (6 data sheets on finance, leases, functions, assets, rating and other information) – Prepare for the information of:
• Queensland Local Government Grants Commission
• Australian Bureau of Statistics
• Department of Local Government, Water and Volunteers
• Queensland Office of Economic and Statistical Research
• AUSTROADS and the Australian Local Association (ALGA)
• Queensland Government agencies
• Notice of payment of notional goods and services tax (GST) – Prepare and submit (15 September).
• Fringe benefits tax (FBT) – Prepare and submit (May).
• Review returns prepared by Corporate Services team members:
• Business Activity Statement (Goods and services tax) (monthly)(Prepared by: Finance Officer – Payables)
• Rates and charges (Prepared by: Finance Officer – Receivables)
• Queensland Fire and Emergency Services Annual Return (29 April).
• Emergency service levy and payments - Return:
• 1 July to 30 September – due 14 October
• 1 October to 31 March – due 14 April
• 1 April to 30 June – due 14 July.
• Queensland Fire Department, Levy Management Unit (LMU) Form 1 – Return of Prescribed Properties (Section 13 Fire Services Regulation 2011) inclusive of the following information:
• the number of pensioners in each levy class
• Council’s rating periods
• the number of properties within each levy class and levy group (down to levy subcategories).
• Australian Bureau of Statistics – building approvals electronically (Monthly) (Prepared by: Records Officer).

LONG-TERM FINANCIAL SUSTAINABILITY UNDERPINNED BY SOUND FINANCIAL PLANNING AND ACCOUNTABILITY

• Financial sustainability

Team initiatives

• Budget and reviews

Annual budget input for team
Budget monitoring and reviews for team

Fees and charges input for team

• Operational plan, corporate plan,annual report

Operational (and performance) plan progress updates
Draft communications (internal / external)

Draft team’s annual report inclusions

• Annual financial tasks

Team functions

• Grants, subsidies and other funding(if applicable)

Team contributions to applications, reporting and acquittal

OTHER LOCAL GOVERNMENT RESPONSIBILITIES

All Queensland local government employees have the following responsibilities (Section 13) broadly summarised under the following headings:

OTHER RESPONSIBILITIES

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.
While this position description covers the key areas of responsibilities, day to day tasks and responsibilities may vary and be in addition to those listed above (reasonably within the limits of the employee’s skills, competence and training).

To thrive in this role, you will have:

• Tertiary qualifications in accounting, business or commerce Demonstrated experience in local government with a strong track record in economic development, community engagement, and tourism strategy.
• Proven leadership and stakeholder engagement skills, with the ability to build trust, support team development, and foster professional relationships across Council functions and external bodies.
• Expertise in financial and corporate governance, including budgeting, compliance, and service improvement, backed by strong communication and negotiation capabilities

All Queensland local government employees are responsible for observing the ethics principles of:

• integrity and impartiality
• promoting the public good
• commitment to the system of government
• accountability and transparency