Deputy Electoral Services Manager at Wiltshire Council

Trowbridge, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

48226.0

Posted On

11 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electoral Legislation, Governance, Leadership, Compliance, Stakeholder Management, Performance Monitoring, Team Development, Legal Interpretation, Project Management, Public Administration

Industry

Government Administration

Description

Salary: £46,142 - £48,226 per annum Hours: 37 hours per week Interview Date: Week commencing Monday 22 June 2026 Step into a role at the centre of local democracy, where your legal and governance expertise will help ensure the smooth and compliant delivery of elections across Wiltshire. As a senior member of the Electoral Services team, you will deputise for the Electoral Services Lead, providing leadership, continuity, and expert guidance to colleagues, senior officers, and the Returning Officer/Electoral Registration Officer. This is a unique opportunity to operate at the heart of local democracy, ensuring elections and referendums are delivered lawfully, transparently, and to the highest professional standards. The Electoral Services plays a vital role in supporting democracy in Wiltshire, delivering the smooth and successful running of all elections and referendums. The team expertly manages every stage of the process, ensuring each event is conducted with integrity, accuracy, and in full compliance with current legislation, guidance, and best practice. You will play a key role in managing all aspects of electoral services, from overseeing the Register of Electors and absent voting processes to acting as Deputy Returning Officer for by-elections and referendums. With a strong focus on compliance, you will interpret and implement electoral legislation, advise Members and stakeholders, and contribute to reports and decision-making. Your ability to analyse complex information, monitor performance, and recommend service improvements will help drive efficiency and innovation across the function. Alongside your technical expertise, you will lead and develop a dedicated team, setting clear standards and fostering a culture of accountability and continuous improvement. Building strong relationships across the Council and with external stakeholders, you’ll help shape a forward-looking, resilient electoral service that underpins public confidence in local governance. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here. [https://jobs.wiltshire.gov.uk/why-us] Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location. We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity. Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer facing roles work entirely from their service location. Contact details Ceri Tocock, Head of Customers and Communication, at ceri.tocock@wiltshire.gov.uk [ceri.tocock@wiltshire.gov.uk] Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application. Application criteria Please download and read the Role Description and Person Specification [https://jobs.wiltshire.gov.uk/media/20111/MA13-2237-Electoral-Services-Assistant-Manager/pdf/MA13-2237_Electoral_Services_Assistant_Manager.pdf] carefully before you apply. We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Statement of commitment to equality and inclusion [https://www.wiltshire.gov.uk/equality-diversity-public-sector-duty] Disability Confident Employer [https://www.gov.uk/government/publications/disability-confident-guidance-for-levels-1-2-and-3/level-2-disability-confident-employer] Application process [https://jobs.wiltshire.gov.uk/help-and-support] Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura). Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission. Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Responsibilities

Deputise for the Electoral Services Lead to ensure the lawful and transparent delivery of elections and referendums. Manage the Register of Electors, absent voting processes, and lead a dedicated team to maintain high professional standards.