Great National Ballykisteen Hotel at Limerick Junction, Tipperary has a fantastic opportunity for a Deputy Manager to join their exceptional and expanding team and oversee the daily operations of the hotel at senior level.
Reporting to the General Manager, the Deputy General Manager will oversee the running of the key functions in the hotel and work closely with the Department Heads to ensure the smooth operation of their departments, ensuring high-quality customer service and maintaining our standards of excellence throughout. This role requires leadership, communication, and organisational skills to manage diverse teams and departments effectively.
The ideal candidate will have a strong background in hospitality management with extensive F&B or Front Office managerial experience in particular. You will inspire the team to deliver excellent customer service and be passionate about the guest experience from start to finish, while having a strong focus on business efficiency and performance.
We are proudly certified as a Great Place to Work since November 2022 for the third year running and have been certified as an Outstanding Employer for 2024 as part of Failte Ireland’s Employer Excellence Program. We offer structured programs for growth and career advancement as we consider our employees to be our greatest asset.
If you are looking to progress to the next step of your career, we would love to hear from you.

SPECIFIC RESPONSIBILITIES:

• Conduct daily inspections to ensure cleanliness, maintenance, and customer care standards.
• Be familiar with all hotel services and support departments as needed.
• Ensure operational responsibility for service delivery and standards throughout the hotel when on duty.
• Maintain presence in key areas during peak times and ensure all areas are well-maintained.
• Ensure room occupancy and configuration meet business needs.
• Complete projects within required timeframes as directed by the General Manager.
• Implement a comprehensive handover system for effective communication.
• Negotiate maintenance contracts with the General Manager and Maintenance Manager.
• Ensure appropriate Duty Management coverage and train managers on all hotel procedures.
• Carry out Duty Management shifts as required.
  Job Type: Full-time

What we can offer you:

• Attractive weekly pay structure.
• Company funded educational programmes
• Shape your career path with us! Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
• Advanced online training programs through our E-learning personal development platform
• Access to GN Employee Assistance & Digital Wellbeing Program offering comprehensive support for your mental and physical health.
• Recruitment bonus through our GN refer a friend scheme
• Excellent Employee Recognition Programme including employee of the month, long service awards, team recognition days and random treat days
• Employee Social Events to celebrate our teams success together
• Industry leading complimentary meals on duty and barista style coffee
• Attractive 20% Employee discount on bar & restaurant food
• Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
• Complimentary Gym & Pool Membership: Stay fit and healthy with free access, plus a discounted rate for a family member.
• Save money and be healthy with our Bike to work scheme
• Xmas savings club
• On site free parking

Great National Hotel Ballykisteen is an equal opportunities employer.