Deputy General Manager at Talent Acquisition

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Problem-Solving, Operational Management, Guest Experience, Safety Compliance, Financial Management, Data Insights, Team Development, Crowd Management, Budgeting, Zoological Knowledge, Talent Development, Emergency Response, Cross-Functional Coordination, Strategic Planning

Industry

Entertainment Providers

Description

About the Role SeaWorld Abu Dhabi is seeking a highly skilled UAE National to join as Deputy General Manager - a senior leadership role responsible for supporting the General Manager in overseeing the park’s daily operations, driving guest excellence, and ensuring smooth coordination across all operational and zoological functions. Key Responsibilities Strategic Leadership Support the GM in executing long-term strategies, new initiatives, and operational enhancements aligned with Miral’s vision. Collaborate with Zoological leadership to ensure unified operational excellence. Manage IP-related communications and operational requirements. Enable cross-functional coordination with Shared Services teams across Miral Experiences and Miral Destinations. Use data insights to enhance experience, efficiency, and resource optimization. Operational Management Manage daily operations of attractions, rides, retail, F&B, entertainment, and shared on-site operational teams. Oversee guest flow, crowd management, and safety across the park. Ensure facility readiness, safety compliance, and operational consistency. Lead and develop departmental leadership teams in achieving targets. Serve as Acting GM when required. People Leadership & HR Partnership Lead, mentor, and develop a diverse workforce while maintaining a culture of performance and collaboration. Partner with HR on organizational structure, talent development, and workforce planning. Drive UAE National development initiatives and succession planning. Guest Experience Monitor and improve guest feedback metrics (GSS, NPS, TripAdvisor). Ensure timely issue resolution and service standards. Oversee Duty Manager readiness and scheduling. Safety & Compliance Ensure compliance with all safety regulations and operational standards. Conduct inspections and proactively manage safety risks. Lead emergency response efforts. Financial Management Support annual budget planning and monitoring. Track revenue streams across ticketing, retail, and F&B. Support zoological revenue initiatives. Identify cost optimization opportunities. Business Development & Partnerships Collaborate with Marketing and Sales teams at Miral Destinations to maximize attendance and revenue. Qualifications & Experience Essential UAE National (Emirati). Bachelor’s degree in Hospitality, Business Management, Recreation, or related fields. 5+ years in operations management within theme parks, attractions, entertainment, or hospitality. 3–5 years in a leadership role. Experience within a zoological facility or similar environment. Strong leadership, communication, and problem-solving skills. Knowledge of budgeting, safety regulations, and operational standards. Desirable Master’s degree or professional certifications. IAAPA certifications. 3+ years as a Head of Department in a theme park or major attraction.

Responsibilities

The Deputy General Manager supports the General Manager in overseeing daily operations and driving guest excellence at SeaWorld Abu Dhabi. This includes managing operational functions, ensuring safety compliance, and leading departmental teams.